Frequently Asked Questions

Place the MortarMate™ opening over the crown cap of any standard beer bottle, push straight down firmly, and the cap pops off. Simple, satisfying, and hands-free. No twisting, no levering — just push and pop.

MortarMate™ works with any standard pry-off crown cap glass bottle — the kind used by most beer and soft drink brands worldwide. It is not compatible with twist-off screw caps, cans, or plastic bottles.

MortarMate™ is constructed from heavy-duty polypropylene (PP) — a tough, food-safe plastic used in high-impact applications. It's built to last through years of weekend BBQs and bucks parties.

The cap launches off with moderate force — always point the bottle away from people and pets when opening. The MortarMate™ is designed for fun and novelty use, not professional bar service. Keep out of reach of children under 12.

MortarMate™ is a 51mm mortar-style opener, olive green in colour. It fits comfortably in one hand and is compact enough to toss in a bag or pop on a bar shelf.

Click Add to Cart on the product page, then proceed to checkout. We accept all major credit cards, PayPal, Apple Pay, Google Pay, Shop Pay, and Afterpay.

Yes! We offer multi-unit discounts directly on the product page — buy 2 or more and save. For large wholesale or corporate orders (10+), contact us for a custom quote.

Orders can be changed or cancelled within 2 hours of being placed. After that, orders are dispatched quickly and we can't guarantee changes. Contact us immediately and we'll do our best to help.

Yes — we ship worldwide! 🌍 Whether you're in the USA, UK, Canada, Europe, or anywhere else, we've got you covered. See our full shipping guide for rates and delivery times by region.

Orders are dispatched within 1–2 business days. Australian delivery takes 3–7 business days. International orders typically arrive within 7–21 business days depending on your location. See the shipping page for full details.

Once your order ships, you'll receive an email with a tracking number. You can use that number to track your parcel directly with the carrier. If you haven't received a tracking email within 3 business days, contact us.

Free standard shipping on all Australian orders — no minimum spend. International orders have a flat shipping rate applied at checkout. No hidden fees, no surprises.

We offer a 30-day money-back guarantee. If you're not happy for any reason, contact us within 30 days of receiving your order and we'll sort it out — no drama. See our full returns policy.

In the rare event your MortarMate™ arrives damaged or defective, contact us within 7 days with a photo and we'll send a replacement immediately at no cost to you.

Once we receive your returned item, refunds are processed within 3–5 business days back to your original payment method. You'll receive a confirmation email once it's done.