Shipping policy
Shipping Policy
Free Australian Shipping
All Australian orders ship free with no minimum spend. Standard delivery takes 3–7 business days. Express shipping (1–3 business days) is available for $9.95 AUD. Remote and rural areas (WA, NT, Far North QLD) may take 2–3 additional business days.
International Shipping
We ship worldwide. Delivery times and costs are as follows:
- New Zealand — $8.95 AUD | 5–10 business days
- USA & Canada — $14.95 AUD | 7–14 business days
- UK & Europe — $14.95 AUD | 7–14 business days
- Rest of World — $19.95 AUD | 10–21 business days
Dispatch
Orders are packed and dispatched within 1–2 business days of payment. You'll receive a tracking number via email once your order ships.
Import Duties & Taxes
International customers are responsible for any import duties, taxes, or customs fees that may apply in their country. These are not included in the product price.
Can't find your country?
Contact us at hello@mortarmate.shop and we'll check if we can ship to you.
For full shipping details, visit our Shipping page.